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Why is it more convenient to rent a car?Besides being an economical choice, renting a car is a way of getting around that provides you security, freedom and flexibility. CAR RESERVATIONSWhy is it more convenient to rent a car?
How do I check on a car reservation made through the website?You can check on car reservations made through our website by going to our homepage and clicking on My Reservations. There you can enter your reservation number and check on its status.CAR RESERVATIONSHow do I check on a car reservation made through the website?
How do I change a car reservation that was made through the website?You can check on car reservations made through our website by going to our homepage and clicking on My Reservations. There you can enter your reservation number and change the car reservation.CAR RESERVATIONSHow do I change a car reservation that was made through the website?
How do I cancel a car reservation that was made through the website?You can check on car reservations made through our website by going to our homepage and clicking on My Reservations. There you can enter your reservation number and cancel the car reservation. CAR RESERVATIONSHow do I cancel a car reservation that was made through the website?
What do I need in order to rent a car from Localiza?The minimum requirements to rent a car from us are: You must be at least 21 years old; You must have had your driver’s license for at least two years; Subject to credit approval; If you have a credit card, you can be approved immediately. REQUIREMENTS AND FORMS OF PAYMENTWhat do I need in order to rent a car from Localiza?
Can I rent a car from Localiza if I don’t have a credit card?Yes. However, if you have a credit card you can be approved immediately. If you don’t have a credit card, you’ll have to go through a credit check, which we do when you pick up the car Monday through Friday during normal business hours.REQUIREMENTS AND FORMS OF PAYMENTCan I rent a car from Localiza if I don’t have a credit card?
Do I have to pay for the fuel I use when I rent a car?Yes. We deliver the car with a full tank of fuel and you must return it the same way. If you don’t, we will charge a fuel replacement fee according to our fee table.FUEL AND ADDITIONAL DRIVERDo I have to pay for the fuel I use when I rent a car?
In which countries in Latin America can I rent a car from Localiza?We are present in nine countries in Latin America, with over 500 locations in airports and cities in Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru and Uruguay.LOCATIONSIn which countries in Latin America can I rent a car from Localiza?
How many locations does Localiza have?We have 540 car rental locations in nine countries.LOCATIONSHow many locations does Localiza have?
What is the Shuttle Service?At certain airports we offer our Shuttle Service. This takes you to comfortable facilities – away from the stressful airport environment – to pick up your car.LOCATIONSWhat is the Shuttle Service?
Can I change the terms or rate for my car rental agreement after I’ve rented my car?No. After you’ve opened the car rental agreement, the rental conditions and type of rate continue until the agreement is closed.RATESCan I change the terms or rate for my car rental agreement after I’ve rented my car?
What is the Localiza Loyalty Program?The Localiza Loyalty Program is the easiest way to get ahead while renting a car. You receive points when you rent cars and use them to earn free car rentals.LOYALTY PROGRAMWhat is the Localiza Loyalty Program?
How do I participate in the Localiza Loyalty Program?It’s easy to take part in our Loyalty Program. Every time you rent a car at any Localiza location in Latin America, you automatically get points. The more you rent, the more you get. When you accumulate 10 points, you get a free day’s car rental for an economy car. LOYALTY PROGRAMHow do I participate in the Localiza Loyalty Program?
How can I request a Localiza Card?You don’t need to ask for it. We automatically issue a Localiza Card after you register with us during your first car rental and send it directly to the registration address you provide.LOYALTY PROGRAMHow can I request a Localiza Card?
How can I request a second copy of the Localiza Card?You can request a second copy of the Localiza Card from our Loyalty Program by sending us an email at fidelidade@localiza.com or calling us at (+55 31) 3247-7300.LOYALTY PROGRAMHow can I request a second copy of the Localiza Card?
What optional items you offer when I rent a car?We offer optional items such as GPS, child safety seats and booster seats when you rent a car.RENTING OPTIONAL ITEMSWhat optional items you offer when I rent a car?